COVID-19: COURT OPERATIONS DURING THE COVID-19 PANDEMIC

Last updated on: 07/02/2021 - 2:00 pm
Please check this website frequently, as court services may change frequently in response to the COVID-19 pandemic.

Effective Monday, March 7, 2022, face coverings are no longer required, though strongly recommended, when entering any court location regardless of vaccination status per the recent updated from the California Department of Public Health and Governor Newsom’s Executive Order N-5-22.

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AS A REMINDER, DO NOT COME INTO ANY COURT LOCATION IF YOU HAVE TESTED POSITIVE FOR COVID-19, HAVE BEEN RECENTLY EXPOSED TO SOMEONE WITH COVID-19, FEELING ILL WITH COVID RELATED SYMPTOMS, OR HAVE BEEN ASKED TO QUARANTINE BY A HEALTHCARE PROFESSIONAL.

The Court encourages all users to access remote service options to help prevent the spread of COVID-19. Remote services include: ability to submit filings by mail, fax, drop box, TurboCourt, and outside walk-up windows available at most court locations. Payments can also be made online or via phone.

JURY SERVICE
SBSC has resumed jury trials. Please check your jury reporting status before coming to court and review Jury Safety Protocols.

Log onto the jury portal service https://www.sb-court.org/jury-information/juror-portal

Call (909) 884-1858

SELF-HELP RESOURCES
Self-help services are easily accessible online by visiting https://dash.sb-court.org/en-US/. Phone services are limited and available Monday-Friday from 12:30 p.m. to 4:00 p.m. and Fridays from 8:00 a.m. to Noon. Limited in-person services are available in San Bernardino, Child Support, Fontana, and Victorville locations Monday-Friday from 8:00 a.m.-Noon and in Barstow, Monday-Thursday 8:00 a.m.-Noon, and the fourth Friday of every month in Joshua Tree from 9:00 a.m. to Noon. Visit www.sb-court.org/self-help for more information.

COURT APPEARANCES
SBSC has resumed hearings for all case types. When your case is set for a hearing, the court will send you a Notice of Hearing to appear in person. In some instances, your attorney may appear on your behalf. The notice will contain information about the hearing, including the courthouse location, department (courtroom), date and time.

REMOTE ACCESS AND PAYMENT OPTIONS
Court users may access many court services remotely. Documents may be filed by regular mail, drop box, fax and Turbo Court. Court appearances may be made by telephone (if approved by the judge presiding) using CourtCall. Payments can be made at https://portal.sb-court.org/Portal/. Self-help services can be accessed through DASH https://dash.sb-court.org/en-US/.

TELEPHONE SERVICES
Telephone services are available from 8:00 a.m. to 12:00 p.m. (Noon), Monday through Friday at most court locations (See Public Notice) except court holidays, Big Bear and Needles. A very limited number of court staff are available to answer phones. Please anticipate lengthy wait times for telephone service. Appeals and Call Center has public phone hours from 8:00 a.m. - 12:00 p.m. (Noon) and 1:00 p.m. to 4:00 p.m.

COURT SERVICES AND LIMITED PUBLIC HOURS
Please click on the hyperlinks below to view a one page summary on court services offered specific to location and case type.

Court Location/ Division	Limited Public Hours	Case Types
Barstow	Monday – Friday 8:00 am – 2:00 pm	Small Claims and Landlord Tenant Traffic Self-Help
Big Bear	1st Wednesday of the Month 9:30 am – 1:30 pm	Traffic
Child Support	Monday – Friday 8:00 am – 2:00 pm	Child Support Self-Help
Fontana	Monday – Friday 8:00 am – 2:00 pm	Small Claims and Landlord Tenant Traffic Self-Help
Historic (Family Law)	Monday – Friday 8:00 am – 2:00 pm	Family Law Family and Children Services Self-Help
Joshua Tree	Monday – Friday 8:00 am – 2:00 pm	Small Claims and Landlord Tenant Traffic Family Law Criminal Self-Help
Juvenile	Monday – Friday 8:00 am – 2:00 pm	Juvenile Dependency Juvenile Delinquency
Needles	1st Friday of the Month 8:30 am – 12:30 pm	Traffic
Rancho Cucamonga	Monday – Friday 8:00 am – 2:00 pm	Criminal Traffic Appeals Jury
San Bernardino Justice Center (SBJC)	Monday – Friday 8:00 am – 2:00 pm	Civil Criminal Probate Jury
Victorville	Monday – Friday 8:00 am – 2:00 pm	Criminal Family Law Juvenile Delinquency Self-Help Jury
Self-Help	In-person services and phone hours vary by location
Call Center (Payments and General Inquiries)	Monday – Friday 8:00 am – 2:00 pm Available by phone only